A Way to Save Money

Friday, August 1st, 2014

Still being new to the business world of Colorado Springs, I continue looking for new piano tuning customers here.  I like to reward my customers for the efforts they make on my behalf to get my name out to people who have never heard of me.  Many like to say, ” The best advertisement is word of mouth,”  and I think there is truth in these words.  The more my customers tell others about me and give them one of my business cards, the more likely I am to acquire new business.

Here is a case in point.  Two years ago, or so, I canvassed  many of the churches in the Colorado Springs area to give them my card and some literature about my business, hoping, of course, that one day some of those churches would call me to do some work for them.  Well, I got some business as a result of my effort, but what I really want to tell you about is one very interesting incident.  At one of the churches I visited I met a kind lady who took one of my cards for the church and one for herself.  She said she had been thinking that she ought to get her piano tuned after letting it sit without professional attention for many years.  As I left the church that day, I thought, “I’ll never hear from her.”

Guess what!  I heard from her!  About three weeks ago she called me, introduced herself, reminded me of our meeting at her church two years ago, told me she had kept my card all that time, and asked me how soon I could come and tune.  I tuned her piano last week, and we have a second tuning appointment for six months from now.

Some folks say that business cards are museum pieces, but I don’t know.  I could tell you other stories like this one, and those stories make me want to  get my card into the hands of piano owners, especially if it comes into their hands with a good word from a satisfied customer.  That is why I like to reward my customers for sending business my way.  I’ll tell you more about it when I come to your house to tune next time.  See you then.

When Will I Ever Learn It All?

Tuesday, June 24th, 2014

How much can one man learn about a piano?  The number of things you could learn must be finite.  Only God is infinite.  But sometimes as a still-learning piano technician the amount of stuff I don’t yet no know or understand feels infinite.  I have been doing piano work for ten years now, and I am still no expert, although some of my customers think I am.

In the meantime, I strive along side many of my fellow tuners for more knowledge and skill and excellence.  On Saturday, June 7, a colleague from our local chapter of the Piano Technicians Guild taught a seminar in grand and upright regulation.  Regulation is what piano techs do to pianos to make the touch of a piano consistent  from key to key, to make the power of every hammer the same as every other hammer, and to make every damper mute its assigned strings exactly the same as every other damper, and so on.

Now, I doubt that my colleague would declare himself an expert in regulation.  Yet, because he believed that he and we could learn  to be better piano regulators by him teaching a seminar in the skill, he stood up and taught us.  The result was that he learned and we learned.  In fact, I have to say that I learned more about regulating and gained more confidence in his seminar than I have in classes taught by some of the most outstanding teacher in our profession.

Thanks, Jim.

 

 

 

 

 

 

Piano repair advice

Tuesday, June 12th, 2012

Strings break; hammers break; parts wear out.   Nothing is more frustrating than pushing a key down  and hearing a thump instead of a beautiful tone, or two pitches instead of one, or having a key stay down instead of coming up again to meet your finger for the next note.  All of these things indicate that something inside your piano is either broken or has another problem that needs fixing.

Also, your piano must be in good repair in order for the a technician to tune or regulate it properly, and for

Continue Reading…

Piano regulation advice

Tuesday, June 12th, 2012

If your car is going to run well, its needs a tune-up from time to time.   In the same way, if you want your piano to play well over the years, it will need a regulation from time to time.  As a piano ages and  is played, action parts shift from optimum positions, screws loosen, pads wear thin,  and

Continue Reading…

Piano tuning advice

Tuesday, June 12th, 2012

Colorado Springs piano tuning

Tuning is the underpinning of all piano care.  Piano makers design pianos to work best and sound best at A440.  Most piano manufacturers recommend that their instruments be tuned at least twice a year.

Keeping your piano in tune will not only help it to sound its best; it will also reduce the likelihood of   breaking strings during a tuning.   The longer you allow your piano to go without a tuning, the farther I or another technician will need to pull the pitch up, and the greater the probability of strings snapping under the tension.

Continue Reading…